About this metric

  • Category: Social
  • Weight: Location/size dependent
  • Balanced: Yes
  • Methodology: PremiumESG proprietary
In an era where businesses are increasingly expected to be socially responsible, embracing this ethos is more than just a trend; it's a necessity. Small businesses play a vital role in building communities and strengthening society. Our "Social Metrics" section delves into the significance of social responsibility and introduces the essential social metrics that guide businesses toward making a positive impact on society. Here, we explore how businesses, including small enterprises, can thrive while contributing to the well-being of their employees, customers, and communities.

Social Metrics

Some of the metrics we use for Social impact are:

  • Workforce Diversity: Data on employee demographics, including gender, ethnicity, and age, help measure a company’s commitment to diversity.
  • Labor Practices: Metrics such as employee turnover rates and occupational health and safety records assess a business’s commitment to its workforce.
  • Community Engagement: Charitable contributions, community development initiatives, and stakeholder engagement practices showcase a company’s involvement beyond its own walls.
  • Human Rights: This metric evaluates a business’s adherence to human rights standards, especially in regions with potential concerns.
  • Customer and Supplier Relationships: Ethical sourcing practices and engagement with customers are crucial for social responsibility.
  • Employee Well-Being: This metric assesses the quality of life for employees, including aspects such as healthcare benefits, retirement plans, and employee satisfaction. It highlights a business's commitment to the welfare of its workforce.
  • Community Investment: Measure the impact of your company's contributions to local communities through charitable donations, volunteer initiatives, and community development programs. This metric reflects your business's involvement in creating a positive social impact beyond your core operations.
  • Supply Chain Responsibility: Evaluate the ethical and social responsibility of your supply chain by assessing factors like fair labor practices, worker safety, and ethical sourcing. This metric ensures that your business extends its social responsibility to all aspects of its operations.
Important to keep in mind:

Recognising the resource constraints faced by many small businesses, we understand that achieving every ESG metric, particularly in areas like full diversity, may not always be feasible. Our methodology is adaptable and tailored to prioritise the most relevant and impactful metrics, ensuring that our assessments are considerate of the unique circumstances these businesses may face. Importantly, our ESG recommendations are designed to be sustainable and responsible without going against your company’s bottom-line, allowing small businesses to make progress and enhance their sustainability without compromising their financial health.

Our methodology

Our commitment to assessing and measuring social metrics for small businesses is rooted in a methodology designed for precision and relevance. We understand that each business has its unique social responsibilities and challenges. Therefore, our approach begins with a customised assessment that takes into account factors such as industry, location, and business size. By doing so, we ensure that the social metrics we evaluate are pertinent to your specific needs. Our methodology integrates both quantitative and qualitative data sources, combining self-reported information and third-party insights to provide a comprehensive view of your social performance. Proprietary algorithms analyze this data to calculate precise social ratings that reflect your business’s impact on society. These assessments come complete with actionable recommendations, guiding you toward fostering a positive impact on your employees, customers, and communities, all while ensuring your business’s long-term success.